VIP Client manager

Nad czym pracować?

• Gatunek: Kasyno
• Platformy : Mobile

Wielkość i struktura zespołu?

100-200

Na jakie zadania (obowiązki)?

-Manage VIP clients on a daily basis via email/WhatsApp
-React to VIP customer queries regarding financial transactions, betting activity, and/or gaming queries and general information queries to provide a one-stop contact point
-Understand our ideal customers and how they relate to our products
-Represent the company effectively with comprehensive knowledge of our offerings
-Research customer needs and identify how our solutions address them
-Helping clients and grow long-lasting relationships that address their needs

Jakiego specjalisty szukamy?

-2+ year of experience on the same position in iGaming vertical;
-High education in sales/marketing or related field
-English at C1 level, German and Russian are an advantage
-Excellent communication, interpersonal and organizational skills
-Experience in customer relationship management
-Dedication to providing great customer service

Dlaczego u nas przyjemno pracować ?

-Competitive salary: fix + bonus ;
-Unique experience as our team is implementing the best projects and have tips and tricks to share with you;
-Interesting and large iGaming projects;
-Work in Warsaw, Poland office — if you need a relocation, we will help with all related issues;
-Team of talented colleagues and everything you can dream of for productive work.

Relocation to Warsaw, Poland is obligatory for this role! Applicants without relocation won’t be considered.