Community Manager

Bitmedia Labs has been in the industry since 2014, effectively functioning worldwide with a crew of 100+ ambitious and highly skilled professionals, creating successful projects in domains such as online advertising systems for the crypto space, blockchain games, and NFT products.

Our culture is based on trust, transparency and respect. Every contribution is meaningful. While we value professionalism, your personality matters to just as much. We are looking for people who want to create the best products the world has ever seen. People who bring ideas, opinions, and questions, lots of them.

At Bitmedia Labs, we develop all of our products in house and are eagerly recruiting passionate changemakers that care about quality and have zero tolerance for substandard work.

We strongly believe that united effort and creativity are essential mechanisms for producing exceptional and impactful products that the industry has never seen before.

Team size and structure?

20

For which tasks (responsibilities)?

• Drive strategic planning and structure for the Discord community;

• Oversee the setup of Discord channels, and manage a team of community moderators;

• Engage and collaborate with the community, managing community events such as competitions and AMAs;

• Monitor community engagement, collecting feedback and suggesting areas of improvement;

• Build, grow, and scale Community Content Creators Programs (YouTube content creators, Community Artists, etc);

• Participate in building and improving onboarding programs for new members through various channels, including Discord.

What kind of professional are we looking for?

• 1+ year experience successfully building and maintaining gaming communities on Discord; 

• Strong English, written and verbal communication; 

• Strong understanding of Discord features and moderation tools;

• Excellent communication and interpersonal skills, with the ability to engage with community members effectively and diplomatically.

Why do we enjoy working here?

We offer:

• Flexible work environment - you can work remotely anywhere or at our comfortable Hub in Kyiv;

• The 8-hour working day with a flexible schedule;

• Competitive salary based on your experience;

• Regular performance review and annual salary review;

• Paid sick leaves, vacation and holidays;

• Professional development tools (reimbursement of educational courses or workshops, conferences around the world);

• English classes;

• Ambitious team with transparent communication and friendly atmosphere, no micromanagement;

• Apple equipment;

• Memorable gifts for holidays.